FAQ – NutriVita SA Skip to content

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FAQ

Frequently Asked Questions

We know you may have a few questions along the way, so we’ve created this FAQ section to give you clear, straightforward answers to the things we get asked most often. From how our services work to common troubleshooting tips, you’ll find quick guidance right here. If you don’t see what you’re looking for, our support team is always just a message away, we’re happy to assist further.

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Product Questions

What makes NutriVita smoothies different?

Our smoothies are fully ready-to-blend, made with frozen fruits and our proprietary supercubes – a blend of plant mylks, nut butters, and superfoods. Just add water and blend. No mess, no waste, no extra chopping or shopping.

Do I need to add anything to the smoothies?

Nope! Nothing! We've already added the good stuff. Just a splash of water or milk to get the blender going. Unless you're feeling adventurous, then go ahead and add your favourite twist (hello functional mushrooms and adaptogens!).

Are your products vegan / dairy-free / gluten-free?

Yes! All NutriVita products are 100% plant-based, dairy-free, gluten-free and free of refined sugars. Clean, green and consciously delicious.

Where do you source your fruits from?

We proudly support local – our ingredients are sourced from South African farmers and suppliers. Frozen at peak ripeness to lock in nutrients and flavour.

Are your juices cold-pressed?

Yes! Cold-pressed and never heat pasteurised, to keep all the nutrients and enzymes alive and kicking. We keep it raw, real and refreshing.

Where can I buy your products?

We don’t have a physical retail location so you can either shop online or if you are in KZN or the Western Cape you can find us at your local Spar or Independent Health Food Retailer. If we are not in your local stores, please speak to the store manager about stocking our products as we have all accounts set up for these regions and can easily deliver to the most convenient outlet for you.

Freezing & Freshness

Are frozen fruits as healthy as fresh?

Yes! In fact, they are often more nutritious. We blast freeze our fruits right after harvest, locking in nutrients, colour and flavour without the need for preservatives.

How long can I store NutriVita products?

All products are good for 12 months in the freezer. Just keep them sealed and frozen.

Can I refreeze the smoothies if I don’t use them all?

We don’t recommend refreezing once blended – best to enjoy them fresh or store in an air-tight, and dark container, in the fridge for up to 24 hours.

Ordering & Delivery

Where do you deliver?

We deliver to all major cities in Durban, Western Cape, and Gauteng. National delivery is available for selected products. If you live in outlying areas please check with our team by emailing info@nutrivita.co.za to confirm whether we can deliver to you.

How long will it take to deliver my order?

Depending on where you are located and the time of order. All orders are made fresh and can take up to 5 days. Our service providers do not deliver on weekends or public holidays.

How are the products kept frozen during delivery?

We use insulated packaging and dry ice to make sure your order arrives chill and ready to freeze

Health & Wellness

Do your products contain added sugars or artificial ingredients?

Absolutely not! And they never will. Our produce is sourced direct from local farmers, minimally processed (chopped, juiced or blended) and blast frozen immediately to lock in all the nutrients. We do not use preservatives or additives to extend shelf life, which is why it is vital that they stay frozen until consumed, because real food goes off.

Are your smoothies good for weight loss or detoxing?

They can be! Our smoothies are balanced with healthy fats, fibre, and superfoods – great for meal replacements or a clean boost to your day.

Can kids have NutriVita products?

Absolutely. Our products are made from real fruits and superfoods – no nasties whatsoever! They are great for fussy eaters, lunchboxes, or post-soccer snack time.

Corporate & B2B

Do you supply to cafes, restaurants or retailers?

Yes! We supply into hospitality, retail, schools and corporates. Reach out to us on sales@nutrivita.co.za for wholesale pricing, samples or employee wellness programs.

Can you do white label or private label products?

We sure can. We partner with brands looking for clean, ready-to-blend or frozen fruit solutions. Let's collaborate. Contact sales@nutrivita.co.za with any questions regarding our white label solutions.

Do you cater for corporate wellness programs or events?

Yes – smoothie bars, freezer drops, or monthly wellness bundles. Your HR team will love us.

How do I become a vendor/supplier to NutriVita?

If you supply fresh produce or superfoods and would like to connect with us, please reach out to our procurement team on procurement@nutrivita.co.za